Dear Valued Customers,

As we approach the festive season, we would like to inform you of our holiday operating hours to help you plan your purchases and service requirements.

📅Public Holiday Closures

Please be advised that our company will be closed on the following public holidays:

All other working days will operate as normal.

🛒Online Orders

• Last order date for pre-Christmas delivery: 19 December 2025
• Orders placed during the holiday period will be processed on the next available business day
• Our online store remains open 24/7 for browsing and placing orders

🚚Delivery & Logistics

Important Notice: During the Christmas and New Year holiday period, we may have reduced truck availability, which could affect scheduling and delivery capacity.

We kindly ask that you plan your bookings and deliveries accordingly. If you have any urgent requirements before or after the holiday period, please contact our team in advance so we can assist with arrangements.

💬Customer Support

For urgent inquiries during the closure period, please email us at contact@urbanculturehomes.com.au. We will respond to all messages in order of receipt on the next business day.