Electric Self-Balancing Scooter with Hand Control - SMAX-N3M432
Electric Self-Balancing Scooter with Hand Control - SMAX-N3M432
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Your price at checkout $949.05
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- Ships from our Australian warehouse
- Fast delivery to NSW, VIC & QLD
- Local pickup in Sydney & Melbourne
SKU:SMAX-N3M432
Couldn't load pickup availability
Specifications
| Top Speed (Capability) | Approx. 20 km/h (12.4 mph) |
|---|---|
| Load Capacity | 85 kg (up to 100 kg) |
| Tyres | 10 × 2.75 inch, Hollow Solid Tire |
| Net Weight | Approx. 22.8 kg (50.3 lbs) |
| Charging Time | Approx. 4 hours |
| Assembly | Light assembly required — instructions included |
| Warranty | 12-month manufacturer warranty + Australian Consumer Law |
| Model | N3M432 |
| Typical Range | Approx. 38 km (23.6 miles) |
| Motor Nominal Power | 500W × 2 |
| Motor Max Power | 2400W × 2 (Max Output 4800W) |
| Max Torque | 96 Nm |
| Battery Nominal Energy | 432 Wh |
| Battery Nominal Voltage | 55.5V DC |
| Recommended Age | 16-60 years |
| Required Height | 130-200 cm (4'4"-6'6") |
| Max Slope | Approx. 15° |
| IP Rating | IP54 (Dust & Splash Resistant) |
Description
Description
Experience the future of urban mobility with this advanced Electric Self-Balancing Scooter, engineered for city commuting and recreational adventures. Combining cutting-edge self-balancing technology, robust power delivery, and innovative hand-controlled steering, this scooter delivers a smoother, more exhilarating riding experience that redefines personal transportation.
Whether navigating busy streets or exploring scenic routes, this intelligent scooter adapts to your movements with precision and confidence, making every journey effortless and enjoyable.
Product Features：
- Powerful Dual Motor System: Equipped with dual hub motors (maximum combined output 4800W) and 432Wh air-cooled battery pack, delivering speeds up to 20 km/h and approximately 38 km range per charge
- Innovative Hand-Controlled Steering: Features ergonomic handlebar design for enhanced control and stability, with advanced lean-steer technology providing ultra-responsive handling (0.01-second response time) for effortless, precise turns
- Adjustable Height Design: Telescopic steering column accommodates riders from 130 cm to 200 cm tall, ensuring comfortable operation for various body types
- GoKart Conversion Ready: Compatible with GoKart conversion kits (sold separately), transforming into a high-performance go-kart with speeds up to 37 km/h for ultimate driving excitement
- Smart Connectivity: Mobile app integration enables riding tutorials, customizable LED lighting, speed control adjustments, vehicle locking, battery monitoring, and mileage tracking
- Durable & Weather-Resistant: IP54 protection rating with anti-slip, maintenance-free hollow solid tires, plus intelligent Battery Management System (BMS) providing overvoltage, undervoltage, short-circuit, and overheating protection
Product Specification：
- Model: N3M432
- Max Speed: Approx. 20 km/h (12.4 mph)
- Typical Range: Approx. 38 km (23.6 miles)
- Motor Nominal Power: 500W × 2
- Motor Max Power: 2400W × 2 (Max Output 4800W)
- Max Torque: 96 Nm
- Battery Nominal Energy: 432 Wh
- Battery Nominal Voltage: 55.5V DC
- Max Load: 85 kg (up to 100 kg)
- Recommended Age: 16-60 years
- Required Height: 130-200 cm (4'4"-6'6")
- Charge Time: Approx. 4 hours
- Max Slope: Approx. 15°
- IP Rating: IP54 (Dust & Splash Resistant)
- Net Weight: Approx. 22.8 kg (50.3 lbs)
- Tyres: 10 × 2.75 inch, Hollow Solid Tire
- Charger Power: 120W
- GoKart Mode Max Speed: 37 km/h (requires GoKart Kit, sold separately)
Shipping & Delivery
Shipping & Delivery
Most of what we sell is bulky — scooters, beds, reformers, massage chairs. This page tells you what actually happens between your order and your front door, so there are no surprises on delivery day.
Cat trees: free delivery to inner-metro Sydney, Melbourne and Brisbane, arriving in 2–5 business days from your order.
Where we deliver, and what it costs
We ship within Australia only. We do not deliver to PO boxes or parcel lockers — a street address with someone able to receive the item is required.
- Free delivery to inner-metro Sydney, Melbourne and Brisbane. Outer-metro suburbs are not included. Check the postcode list →
- Everywhere else in Australia: shipping is calculated at checkout from your postcode and the item's size and weight.
- Regional and remote postcodes: if your address is outside our carriers' normal network, we will contact you before dispatch to confirm the freight cost. If you would rather know first, email us your postcode and the model and we will quote it.
We use Allied Express, Hunter Express and other certified Australian carriers. Delivery timeframes are estimates — they depend on the carrier and your location, and we cannot guarantee an exact day.
Oversized items — please read before ordering
Mobility scooters, adjustable beds, massage chairs and Pilates reformers are freight items, not parcels. They are too heavy for one person to move and they cannot be lifted into a car.
| Item | Shipping weight (incl. packaging) |
|---|---|
| 500W four-wheel mobility scooter | 154 kg |
| 650W long-range mobility scooter | 190 kg |
What this means for you:
- You need a ground-floor address with clear access — a driveway, garage, carport or similar. Narrow laneways, steep driveways, apartment stairs and restricted loading zones all cause problems. If any of these apply, contact us before you order.
- Someone needs to be there to receive the delivery. These items cannot be left unattended.
- A scooter needs somewhere to live and charge — a garage, shed or carport with a power point. It will not fit in a car boot and it cannot be carried up steps.
- If you are not sure your access works, call us on 1300 674 395 and describe it. We would much rather sort it out beforehand than have a truck turn up and fail.
Pick up in person
You are welcome to collect your order, and to see the product before you commit. Pickup is by appointment so we can have the item ready and someone free to help you load it.
- Sydney — 1/31 Birnie Avenue, Lidcombe NSW 2141. Monday to Friday, 9:00am–5:00pm.
- Melbourne — 2/94 Willandra Drive, Epping VIC 3076. By appointment.
Tracking your order
You will get an email with a tracking number once your order is dispatched. Tracking can take 24–48 hours to start updating. If it has not moved, or the delivery window has passed, email us and we will chase the carrier for you.
If something arrives damaged
Before you unpack any further, photograph the outer carton, the damage itself and the shipping label. Email the photos and your order number to contact@urbanculturehomes.com.au within 48 hours of delivery. We will arrange a replacement or refund.
This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.
Questions before you order?
Phone: 1300 674 395 — Monday to Friday, 9:00am to 5:30pm AEST
Email: contact@urbanculturehomes.com.au
This page explains how delivery works in practice. Our full Shipping Policy and Return Policy are the governing terms.
Returns & Warranty
Returns & Warranty
Last updated: October 2025
At Urban Culture Homes, we're committed to delivering quality products and ensuring every customer is completely satisfied. If something isn't right, we'll do our best to make it right.
30-Day Replacement or Refund Guarantee
We offer a 30-day replacement or refund warranty from the date of purchase, under the following conditions:
You may be eligible for a replacement or refund if your item:
- Arrives damaged or defective
- Has missing parts or accessories
- Is significantly different from the description or images on our website
To qualify:
- The item must be unused, in its original condition and packaging
- If the item is damaged during return transit due to poor packaging, the buyer may bear the cost
- For defective, damaged, or incorrect items, please contact us within 48 hours of delivery with clear photos or videos. Our team will arrange a replacement or refund promptly
⚠️ Note: This policy does not cover misuse, accidental damage, normal wear and tear, or water exposure.
Return & Refund Process
1. Request a Return Authorisation (RA#)
Email contact@urbanculturehomes.com.au with:
- Your order number
- Reason for return
- Supporting photos or videos
Once approved, we'll send you a Return Authorisation Number (RA#) and the nearest return address.
2. Return the Item
- Items must be returned in original packaging and condition
- Used or customer-damaged products are not eligible for a refund
- Please use a trackable mail service, as we are not responsible for lost parcels
- Return shipping costs are the buyer's responsibility and are non-refundable unless otherwise required by law
- If a refund is approved, return postage may be deducted from the refund amount
3. Refund Timeline
Once your return is received and inspected:
- We'll notify you of the approval or rejection
- Approved refunds are issued to your original payment method within 10 business days
- If you haven't received your refund within 15 business days, please contact us
Partial Refunds (If Applicable)
Partial refunds may be granted if:
- Parts or accessories are missing
- The item is returned not in its original condition
Exchanges
We replace items only if they are defective or damaged.
To exchange for the same item:
- Email contact@urbanculturehomes.com.au
- Once your return is accepted, you may place a new order for the replacement product
Order Cancellations
- Orders are processed quickly for fast dispatch
- If your order has already been processed or shipped, it cannot be cancelled
- If cancelled before processing/shipping, a 10% cancellation fee applies to cover restocking and payment-processing costs
- For urgent cancellation requests, please email contact@urbanculturehomes.com.au immediately
Change of Mind Policy
Under Australian Consumer Law, we are not required to provide a refund or exchange if you simply change your mind, choose the wrong colour, size, or model, or fail to read product details before purchasing.
However, we may offer a goodwill solution at our discretion.
Return Addresses
Sydney & nearby areas:
1/31 Birnie Avenue, Lidcombe NSW 2141, Australia
Melbourne & nearby areas:
2/94 Willandra Drive, Epping VIC 3076, Australia
Need Help?
📧 Email: contact@urbanculturehomes.com.au
🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday: By appointment only
Sunday & Public Holidays: Closed
Urban Culture Homes
Affordable Luxury for Everyday Living
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