Cat Tree Tower with Scratching Posts | Multi-Level Activity Center
Cat Tree Tower with Scratching Posts | Multi-Level Activity Center
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Your price at checkout $268.53
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- Ships from our Australian warehouse
- Fast delivery to NSW, VIC & QLD
- Local pickup in Sydney & Melbourne
SKU:B0C7MN566Y
Delivery cost
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Specifications
| Exterior Material | Faux fur fabric, natural sisal rope, reinforced base construction |
|---|---|
| Colour Options | Grey |
| Accessories Included | Cat tree components, enclosed condo, 2 hammocks, sisal posts, 2 hanging ball toys, assembly hardware and tools, instructions |
| Assembly | Yes (all hardware and tools included) |
| Warranty | 12-month manufacturer warranty + Australian Consumer Law |
| Features | Condo, 2 hammocks, scratching posts, hanging toys |
| Stability | Reinforced base (wall placement recommended) |
| Tools Included | Yes |
| What's Included | Cat tree components, enclosed condo, 2 hammocks, sisal posts, 2 hanging ball toys, assembly hardware and tools, instructions |
Description
Description
This multi-level cat tree features enclosed condo, two hammocks, sisal scratching posts, and interactive hanging ball toys. The grey tower includes faux fur surfaces for comfort and natural sisal posts for scratching. The reinforced base provides stability (wall placement recommended for additional security). Replaceable hanging balls offer continued entertainment. Assembly required with included hardware and tools.
Features:
- Enclosed cat condo
- 2 hammocks for resting
- Natural sisal scratching posts
- 2 interactive hanging balls (replaceable)
- Faux fur surfaces
- Reinforced base for stability
- Grey color
- Wall placement recommended
- Assembly required (hardware included)
Ideal for: Indoor cats, multi-level climbing, scratching needs, resting spaces
Specifications:
- Color: Grey
- Materials: Faux fur fabric, natural sisal rope, reinforced base
- Features: Condo, 2 hammocks, scratching posts, hanging toys
- Stability: Reinforced base (wall placement recommended)
- Assembly Required: Yes (all hardware and tools included)
Package Details:
- Assembly Required: Yes
- Tools Included: Yes
- What's Included: Cat tree components, enclosed condo, 2 hammocks, sisal posts, 2 hanging ball toys, assembly hardware and tools, instructions
Material: Faux fur fabric, natural sisal rope, reinforced base construction
Important Notes:
- Wall placement recommended for additional stability
- Replaceable hanging balls available
- Assembly required with included tools
- Regular inspection of stability recommended
FREQUENTLY ASKED QUESTIONS
Q: What is included? A: Enclosed condo, 2 hammocks, sisal scratching posts, 2 hanging ball toys, and all assembly hardware/tools.
Q: Does this need to be attached to a wall? A: Not required but wall placement is recommended for additional stability and safety.
Q: Is assembly difficult? A: Assembly required. All hardware and tools included with instructions.
Q: Are the hanging balls replaceable? A: Yes, hanging ball toys are designed to be replaceable.
Q: How stable is this? A: Features reinforced base. For optimal stability, place against wall as recommended.
Q: What material are the scratching posts? A: Natural sisal rope designed for durability with scratching.
Q: Can multiple cats use this? A: Multi-level design with condo and 2 hammocks accommodates multiple cats depending on size and usage patterns.
Q: Is the faux fur soft? A: Yes, faux fur surfaces provide comfortable resting areas.
Q: How many cats can fit in the condo? A: Enclosed condo size varies by model. Suitable for 1 cat resting space.
Q: What's the height? A: (Height specification not provided in original listing - recommend measuring or contacting manufacturer)
Q: What's included for assembly? A: All necessary hardware and tools included with detailed instructions.
Related Searches: cat tree, cat tower, cat activity center, scratching post tower, cat furniture with hammock, grey cat tree
Shipping & Delivery
Shipping & Delivery
Most of what we sell is bulky — scooters, beds, reformers, massage chairs. This page tells you what actually happens between your order and your front door, so there are no surprises on delivery day.
Cat trees: free delivery to inner-metro Sydney, Melbourne and Brisbane, arriving in 2–5 business days from your order.
Where we deliver, and what it costs
We ship within Australia only. We do not deliver to PO boxes or parcel lockers — a street address with someone able to receive the item is required.
- Free delivery to inner-metro Sydney, Melbourne and Brisbane. Outer-metro suburbs are not included. Check the postcode list →
- Everywhere else in Australia: shipping is calculated at checkout from your postcode and the item's size and weight.
- Regional and remote postcodes: if your address is outside our carriers' normal network, we will contact you before dispatch to confirm the freight cost. If you would rather know first, email us your postcode and the model and we will quote it.
We use Allied Express, Hunter Express and other certified Australian carriers. Delivery timeframes are estimates — they depend on the carrier and your location, and we cannot guarantee an exact day.
Oversized items — please read before ordering
Mobility scooters, adjustable beds, massage chairs and Pilates reformers are freight items, not parcels. They are too heavy for one person to move and they cannot be lifted into a car.
| Item | Shipping weight (incl. packaging) |
|---|---|
| 500W four-wheel mobility scooter | 154 kg |
| 650W long-range mobility scooter | 190 kg |
What this means for you:
- You need a ground-floor address with clear access — a driveway, garage, carport or similar. Narrow laneways, steep driveways, apartment stairs and restricted loading zones all cause problems. If any of these apply, contact us before you order.
- Someone needs to be there to receive the delivery. These items cannot be left unattended.
- A scooter needs somewhere to live and charge — a garage, shed or carport with a power point. It will not fit in a car boot and it cannot be carried up steps.
- If you are not sure your access works, call us on 1300 674 395 and describe it. We would much rather sort it out beforehand than have a truck turn up and fail.
Pick up in person
You are welcome to collect your order, and to see the product before you commit. Pickup is by appointment so we can have the item ready and someone free to help you load it.
- Sydney — 1/31 Birnie Avenue, Lidcombe NSW 2141. Monday to Friday, 9:00am–5:00pm.
- Melbourne — 2/94 Willandra Drive, Epping VIC 3076. By appointment.
Tracking your order
You will get an email with a tracking number once your order is dispatched. Tracking can take 24–48 hours to start updating. If it has not moved, or the delivery window has passed, email us and we will chase the carrier for you.
If something arrives damaged
Before you unpack any further, photograph the outer carton, the damage itself and the shipping label. Email the photos and your order number to contact@urbanculturehomes.com.au within 48 hours of delivery. We will arrange a replacement or refund.
This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.
Questions before you order?
Phone: 1300 674 395 — Monday to Friday, 9:00am to 5:30pm AEST
Email: contact@urbanculturehomes.com.au
This page explains how delivery works in practice. Our full Shipping Policy and Return Policy are the governing terms.
Returns & Warranty
Returns & Warranty
Last updated: October 2025
At Urban Culture Homes, we're committed to delivering quality products and ensuring every customer is completely satisfied. If something isn't right, we'll do our best to make it right.
30-Day Replacement or Refund Guarantee
We offer a 30-day replacement or refund warranty from the date of purchase, under the following conditions:
You may be eligible for a replacement or refund if your item:
- Arrives damaged or defective
- Has missing parts or accessories
- Is significantly different from the description or images on our website
To qualify:
- The item must be unused, in its original condition and packaging
- If the item is damaged during return transit due to poor packaging, the buyer may bear the cost
- For defective, damaged, or incorrect items, please contact us within 48 hours of delivery with clear photos or videos. Our team will arrange a replacement or refund promptly
⚠️ Note: This policy does not cover misuse, accidental damage, normal wear and tear, or water exposure.
Return & Refund Process
1. Request a Return Authorisation (RA#)
Email contact@urbanculturehomes.com.au with:
- Your order number
- Reason for return
- Supporting photos or videos
Once approved, we'll send you a Return Authorisation Number (RA#) and the nearest return address.
2. Return the Item
- Items must be returned in original packaging and condition
- Used or customer-damaged products are not eligible for a refund
- Please use a trackable mail service, as we are not responsible for lost parcels
- Return shipping costs are the buyer's responsibility and are non-refundable unless otherwise required by law
- If a refund is approved, return postage may be deducted from the refund amount
3. Refund Timeline
Once your return is received and inspected:
- We'll notify you of the approval or rejection
- Approved refunds are issued to your original payment method within 10 business days
- If you haven't received your refund within 15 business days, please contact us
Partial Refunds (If Applicable)
Partial refunds may be granted if:
- Parts or accessories are missing
- The item is returned not in its original condition
Exchanges
We replace items only if they are defective or damaged.
To exchange for the same item:
- Email contact@urbanculturehomes.com.au
- Once your return is accepted, you may place a new order for the replacement product
Order Cancellations
- Orders are processed quickly for fast dispatch
- If your order has already been processed or shipped, it cannot be cancelled
- If cancelled before processing/shipping, a 10% cancellation fee applies to cover restocking and payment-processing costs
- For urgent cancellation requests, please email contact@urbanculturehomes.com.au immediately
Change of Mind Policy
Under Australian Consumer Law, we are not required to provide a refund or exchange if you simply change your mind, choose the wrong colour, size, or model, or fail to read product details before purchasing.
However, we may offer a goodwill solution at our discretion.
Return Addresses
Sydney & nearby areas:
1/31 Birnie Avenue, Lidcombe NSW 2141, Australia
Melbourne & nearby areas:
2/94 Willandra Drive, Epping VIC 3076, Australia
Need Help?
📧 Email: contact@urbanculturehomes.com.au
🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday: By appointment only
Sunday & Public Holidays: Closed
Urban Culture Homes
Affordable Luxury for Everyday Living
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