Contour Memory Foam Pillow | Ergonomic Spinal Alignment | Hypoallergenic | Side Back and Stomach Sleepers
Contour Memory Foam Pillow | Ergonomic Spinal Alignment | Hypoallergenic | Side Back and Stomach Sleepers
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- Ships from our Australian warehouse
- Fast delivery to NSW, VIC & QLD
- Local pickup in Sydney & Melbourne
SKU:COMFORTCARE77
Delivery cost
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Specifications
| Package Size | 440mm long by 190mm wide by 190mm high |
|---|---|
| Assembly | Light assembly required — instructions included |
| Warranty | 12-month manufacturer warranty + Australian Consumer Law |
| Pillow Dimensions | 620mm long by 420mm wide by 80mm to 100mm high |
| Pillowcase | Birds Eye Cloth with Grey Piping and Zip Closure |
| Inner Cover | All Polyester Jersey with TPE and Zip Closure |
| Filling | 28D Memory Foam |
| Package Weight | 1.2kg |
Description
Description
Product Description
Urban Culture Homes Dreame Contour Memory Foam Pillow
Wake up feeling the difference. The Urban Culture Homes Contour Memory Foam Pillow is engineered to give your head, neck, and shoulders the support they need for a genuinely restorative night of sleep. Whether you sleep on your side, back, or stomach, the carefully contoured profile adapts to your natural position, keeping your spine aligned and your muscles relaxed throughout the night.
At the core of this pillow is 28D high-density memory foam that gently moulds to the unique shape of your head and neck. Unlike standard pillows that flatten and lose their shape over time, the memory foam responds to your body weight and warmth, providing consistent and personalised support every single night. The result is less stiffness in the morning, reduced pressure on your neck and shoulders, and a noticeably more comfortable sleep experience overall.
The cooling design is equally well thought out. A cool purple elastic polymer grid inner cover made from TPE material promotes airflow around the foam core, helping to regulate temperature and prevent the heat build-up that commonly disrupts sleep. The outer pillowcase is made from birds eye cloth with grey piping and a zip closure, and it is fully removable and machine washable for easy maintenance and lasting hygiene.
Filled with hypoallergenic memory foam, this pillow is a safe and comfortable choice for users with sensitivities, and it arrives neatly packaged in a non-woven carry bag with handle — making it easy to store, transport, or gift.
What Is Included
Contour Memory Foam Pillow, Removable and Washable Pillowcase, TPE Inner Cover, Non-Woven Carry Bag with Handle
Key Features
Contoured ergonomic profile designed to suit side, back, and stomach sleepers
28D high-density memory foam that adapts to your head and neck for personalised support
Promotes proper spinal alignment to reduce stiffness, neck pain, and shoulder tension
Cool purple elastic polymer grid TPE inner cover for improved airflow and temperature regulation
Hypoallergenic memory foam suitable for users with sensitivities
Removable birds eye cloth pillowcase with grey piping and zip closure
Fully machine washable pillowcase for easy and convenient hygiene maintenance
Comes packaged in a non-woven carry bag with handle for storage or gifting
Dimensions and Specifications
Pillow Dimensions: 620mm long by 420mm wide by 80mm to 100mm high
Pillowcase: Birds Eye Cloth with Grey Piping and Zip Closure
Inner Cover: All Polyester Jersey with TPE and Zip Closure
Filling: 28D Memory Foam
Package Dimensions: 440mm long by 190mm wide by 190mm high
Package Weight: 1.2kg
Warranty
All Components: 12 Months
Frequently Asked Questions
Q: What makes a contour memory foam pillow different from a regular pillow?
A: A regular pillow provides a flat, uniform surface that does not account for the natural curves of your neck and spine. A contour memory foam pillow has a shaped profile with varying heights that cradles the head and supports the neck in proper alignment. The memory foam also responds to your body heat and weight, moulding to your individual shape rather than providing a one-size-fits-all surface. The result is noticeably better support and less muscular tension overnight.
Q: Is this pillow suitable for all sleep positions?
A: Yes. The contoured design of this pillow has been developed to accommodate side sleepers, back sleepers, and stomach sleepers. The dual-height profile means users can choose the side that best matches their sleep style and body proportions, ensuring the neck is properly supported regardless of preferred sleeping position.
Q: What does 28D memory foam mean and why does it matter?
A: The D in 28D refers to density, measured in kilograms per cubic metre. A density of 28D indicates a medium-density foam that strikes the right balance between softness and supportive firmness. It is dense enough to hold its shape and provide consistent spinal support throughout the night, while still being soft enough to contour comfortably to the shape of your head and neck. Lower density foams tend to bottom out quickly, while very high density foams can feel overly firm.
Q: Will this pillow sleep hot?
A: The Urban Culture Homes Contour Memory Foam Pillow has been specifically designed to address the heat retention that standard memory foam pillows are known for. The cool purple elastic polymer grid inner cover is made from TPE material, which promotes airflow around the foam core and helps to dissipate body heat during the night. This makes for a noticeably cooler and more comfortable sleeping experience compared to traditional memory foam pillows.
Q: Is this pillow hypoallergenic?
A: Yes. The memory foam filling is hypoallergenic, making it a suitable option for people with dust mite sensitivities, allergies, or respiratory concerns. Regular washing of the removable pillowcase will also help maintain a clean and allergen-reduced sleeping surface over time.
Q: How do I clean and maintain this pillow?
A: The outer pillowcase is fully removable via a zip closure and is machine washable, making it easy to keep fresh and hygienic. The inner TPE cover can be wiped down if needed. The memory foam core itself should not be machine washed or submerged in water. We recommend washing the pillowcase regularly and airing the pillow in a well-ventilated space periodically to maintain freshness.
Q: How long will the memory foam hold its shape?
A: High-quality 28D memory foam is designed to retain its shape and supportive properties over extended use. Unlike standard polyester-fill pillows that flatten within months, memory foam maintains its structure significantly longer when cared for properly. Avoid compressing the pillow under heavy objects during storage and allow it to fully expand after unpacking before first use.
Q: What size is this pillow and will it fit a standard pillowcase?
A: The pillow measures 620mm long by 420mm wide, with a height that varies between 80mm and 100mm due to the contoured profile. This is a standard queen-compatible size that will fit most pillowcases, though the contoured height may create a slightly different fit compared to a flat pillow. The included pillowcase is custom-fitted for the best result.
Q: Is this pillow a good option as a gift?
A: Absolutely. The Urban Culture Homes Contour Memory Foam Pillow comes packaged in a non-woven carry bag with a handle, making it a practical and presentable gift for anyone dealing with neck pain, poor sleep quality, or looking to upgrade their sleep setup. It is a thoughtful and genuinely useful choice for birthdays, housewarming gifts, or wellness presents.
Q: What does the warranty cover?
A: The pillow is covered by a 12-month warranty from the date of purchase, covering manufacturing defects and material failures under normal use conditions. This does not cover general wear and tear or damage resulting from improper use or care.
Recommended Shopify Tags
memory foam pillow, contour pillow, ergonomic pillow, neck support pillow, spinal alignment pillow, hypoallergenic pillow, cooling pillow, side sleeper pillow, back sleeper pillow, stomach sleeper pillow, TPE pillow, washable pillow
Shipping & Delivery
Shipping & Delivery
Most of what we sell is bulky — scooters, beds, reformers, massage chairs. This page tells you what actually happens between your order and your front door, so there are no surprises on delivery day.
Cat trees: free delivery to inner-metro Sydney, Melbourne and Brisbane, arriving in 2–5 business days from your order.
Where we deliver, and what it costs
We ship within Australia only. We do not deliver to PO boxes or parcel lockers — a street address with someone able to receive the item is required.
- Free delivery to inner-metro Sydney, Melbourne and Brisbane. Outer-metro suburbs are not included. Check the postcode list →
- Everywhere else in Australia: shipping is calculated at checkout from your postcode and the item's size and weight.
- Regional and remote postcodes: if your address is outside our carriers' normal network, we will contact you before dispatch to confirm the freight cost. If you would rather know first, email us your postcode and the model and we will quote it.
We use Allied Express, Hunter Express and other certified Australian carriers. Delivery timeframes are estimates — they depend on the carrier and your location, and we cannot guarantee an exact day.
Oversized items — please read before ordering
Mobility scooters, adjustable beds, massage chairs and Pilates reformers are freight items, not parcels. They are too heavy for one person to move and they cannot be lifted into a car.
| Item | Shipping weight (incl. packaging) |
|---|---|
| 500W four-wheel mobility scooter | 154 kg |
| 650W long-range mobility scooter | 190 kg |
What this means for you:
- You need a ground-floor address with clear access — a driveway, garage, carport or similar. Narrow laneways, steep driveways, apartment stairs and restricted loading zones all cause problems. If any of these apply, contact us before you order.
- Someone needs to be there to receive the delivery. These items cannot be left unattended.
- A scooter needs somewhere to live and charge — a garage, shed or carport with a power point. It will not fit in a car boot and it cannot be carried up steps.
- If you are not sure your access works, call us on 1300 674 395 and describe it. We would much rather sort it out beforehand than have a truck turn up and fail.
Pick up in person
You are welcome to collect your order, and to see the product before you commit. Pickup is by appointment so we can have the item ready and someone free to help you load it.
- Sydney — 1/31 Birnie Avenue, Lidcombe NSW 2141. Monday to Friday, 9:00am–5:00pm.
- Melbourne — 2/94 Willandra Drive, Epping VIC 3076. By appointment.
Tracking your order
You will get an email with a tracking number once your order is dispatched. Tracking can take 24–48 hours to start updating. If it has not moved, or the delivery window has passed, email us and we will chase the carrier for you.
If something arrives damaged
Before you unpack any further, photograph the outer carton, the damage itself and the shipping label. Email the photos and your order number to contact@urbanculturehomes.com.au within 48 hours of delivery. We will arrange a replacement or refund.
This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.
Questions before you order?
Phone: 1300 674 395 — Monday to Friday, 9:00am to 5:30pm AEST
Email: contact@urbanculturehomes.com.au
This page explains how delivery works in practice. Our full Shipping Policy and Return Policy are the governing terms.
Returns & Warranty
Returns & Warranty
Last updated: October 2025
At Urban Culture Homes, we're committed to delivering quality products and ensuring every customer is completely satisfied. If something isn't right, we'll do our best to make it right.
30-Day Replacement or Refund Guarantee
We offer a 30-day replacement or refund warranty from the date of purchase, under the following conditions:
You may be eligible for a replacement or refund if your item:
- Arrives damaged or defective
- Has missing parts or accessories
- Is significantly different from the description or images on our website
To qualify:
- The item must be unused, in its original condition and packaging
- If the item is damaged during return transit due to poor packaging, the buyer may bear the cost
- For defective, damaged, or incorrect items, please contact us within 48 hours of delivery with clear photos or videos. Our team will arrange a replacement or refund promptly
⚠️ Note: This policy does not cover misuse, accidental damage, normal wear and tear, or water exposure.
Return & Refund Process
1. Request a Return Authorisation (RA#)
Email contact@urbanculturehomes.com.au with:
- Your order number
- Reason for return
- Supporting photos or videos
Once approved, we'll send you a Return Authorisation Number (RA#) and the nearest return address.
2. Return the Item
- Items must be returned in original packaging and condition
- Used or customer-damaged products are not eligible for a refund
- Please use a trackable mail service, as we are not responsible for lost parcels
- Return shipping costs are the buyer's responsibility and are non-refundable unless otherwise required by law
- If a refund is approved, return postage may be deducted from the refund amount
3. Refund Timeline
Once your return is received and inspected:
- We'll notify you of the approval or rejection
- Approved refunds are issued to your original payment method within 10 business days
- If you haven't received your refund within 15 business days, please contact us
Partial Refunds (If Applicable)
Partial refunds may be granted if:
- Parts or accessories are missing
- The item is returned not in its original condition
Exchanges
We replace items only if they are defective or damaged.
To exchange for the same item:
- Email contact@urbanculturehomes.com.au
- Once your return is accepted, you may place a new order for the replacement product
Order Cancellations
- Orders are processed quickly for fast dispatch
- If your order has already been processed or shipped, it cannot be cancelled
- If cancelled before processing/shipping, a 10% cancellation fee applies to cover restocking and payment-processing costs
- For urgent cancellation requests, please email contact@urbanculturehomes.com.au immediately
Change of Mind Policy
Under Australian Consumer Law, we are not required to provide a refund or exchange if you simply change your mind, choose the wrong colour, size, or model, or fail to read product details before purchasing.
However, we may offer a goodwill solution at our discretion.
Return Addresses
Sydney & nearby areas:
1/31 Birnie Avenue, Lidcombe NSW 2141, Australia
Melbourne & nearby areas:
2/94 Willandra Drive, Epping VIC 3076, Australia
Need Help?
📧 Email: contact@urbanculturehomes.com.au
🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday: By appointment only
Sunday & Public Holidays: Closed
Urban Culture Homes
Affordable Luxury for Everyday Living
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