Christmas Cat Tree | Multi-Tier Holiday Climbing Tower
Christmas Cat Tree | Multi-Tier Holiday Climbing Tower
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Your price at checkout $304.95
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- Ships from our Australian warehouse
- Fast delivery to NSW, VIC & QLD
- Local pickup in Sydney & Melbourne
SKU:CT-JN-002-WHT
Delivery cost
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Specifications
| Exterior Material | Sisal mat |
|---|---|
| Product Size | 60x45x102cm 60x45x138cm |
| Package Size | 65x47x23cm 62x48x30cm |
| Net Weight | 12.2kg 14kg |
| Gross Weight | 14kg 16kg |
| Accessories Included | Cat tree components, sisal posts, platforms, festive accessories, assembly hardware, instructions |
| Assembly | Yes |
| Warranty | 12-month manufacturer warranty + Australian Consumer Law |
Description
Description
MAIN PRODUCT DESCRIPTION:
This holiday-themed cat tree features Christmas decorations and Santa-themed elements. Available in 3-tier or 4-tier configurations, the structure includes sisal scratching posts, climbing platforms, and festive toy attachments. The thickened sisal posts provide durable scratching surfaces while multiple levels accommodate climbing and resting. Suitable as seasonal décor or year-round cat furniture. Assembly required with included hardware.
Features:
- Christmas holiday theme with festive elements
- Available in 3-tier (102cm) or 4-tier (138cm) heights
- Thickened sisal scratching posts
- Multiple platforms for climbing and resting
- Base size: 60x45cm for both variants
- Sisal mat construction
- Includes Santa-themed toy accessories
- Assembly required
Ideal for: Indoor cats, holiday décor, Christmas gifts, seasonal furniture, climbing and scratching needs
TIER COMPARISON TABLE:
| Feature | 3-Tier | 4-Tier |
|---|---|---|
| Dimensions | 60x45x102cm | 60x45x138cm |
| Height | 102cm | 138cm |
| Base Size | 60x45cm | 60x45cm |
| Net Weight | 12.2kg | 14kg |
| Gross Weight | 14kg | 16kg |
| Package Size | 65x47x23cm | 62x48x30cm |
SPECIFICATIONS (3-Tier):
- Material: Sisal mat
- Product Dimensions: 60cm x 45cm x 102cm (H)
- Net Weight: 12.2kg
- Gross Weight: 14kg
- Package Dimensions: 65 x 47 x 23 cm
SPECIFICATIONS (4-Tier):
- Material: Sisal mat
- Product Dimensions: 60cm x 45cm x 138cm (H)
- Net Weight: 14kg
- Gross Weight: 16kg
- Package Dimensions: 62 x 48 x 30 cm
Package Details:
- Assembly Required: Yes
- What's Included: Cat tree components, sisal posts, platforms, festive accessories, assembly hardware, instructions
Material: Sisal mat construction, festive decorative elements
FREQUENTLY ASKED QUESTIONS
Q: What's the difference between 3-tier and 4-tier? A: 3-Tier is 102cm tall (12.2kg), 4-Tier is 138cm tall (14kg). Both have 60x45cm base. Choose based on ceiling height and cat activity preferences.
Q: Is this only for Christmas use? A: Features Christmas theme with holiday decorations. Can be used year-round or seasonally based on preference.
Q: What materials is this made from? A: Sisal mat construction with festive decorative accessories.
Q: Is assembly required? A: Yes, assembly required. Hardware and instructions included.
Q: How stable is this? A: When properly assembled, the 60x45cm base provides stability. Place on level surface.
Q: Can multiple cats use this? A: Multi-tier design accommodates 1-2 cats depending on size and tier selection.
Q: Are the decorations removable? A: Festive elements are integrated into design. Contact manufacturer for specific decoration details.
Q: How do I clean sisal posts? A: Vacuum regularly to remove debris. Sisal is durable and naturally resistant to wear.
Q: Which tier should I choose? A: 3-Tier (102cm) for lower ceilings or less active cats. 4-Tier (138cm) for more climbing opportunities.
Q: What's included? A: Cat tree with selected tier configuration, sisal posts, platforms, festive accessories, assembly hardware, and instructions.
Related Searches: Christmas cat tree, holiday cat furniture, festive cat tower, sisal cat tree, multi-tier cat climber
Shipping & Delivery
Shipping & Delivery
Most of what we sell is bulky — scooters, beds, reformers, massage chairs. This page tells you what actually happens between your order and your front door, so there are no surprises on delivery day.
Cat trees: free delivery to inner-metro Sydney, Melbourne and Brisbane, arriving in 2–5 business days from your order.
Where we deliver, and what it costs
We ship within Australia only. We do not deliver to PO boxes or parcel lockers — a street address with someone able to receive the item is required.
- Free delivery to inner-metro Sydney, Melbourne and Brisbane. Outer-metro suburbs are not included. Check the postcode list →
- Everywhere else in Australia: shipping is calculated at checkout from your postcode and the item's size and weight.
- Regional and remote postcodes: if your address is outside our carriers' normal network, we will contact you before dispatch to confirm the freight cost. If you would rather know first, email us your postcode and the model and we will quote it.
We use Allied Express, Hunter Express and other certified Australian carriers. Delivery timeframes are estimates — they depend on the carrier and your location, and we cannot guarantee an exact day.
Oversized items — please read before ordering
Mobility scooters, adjustable beds, massage chairs and Pilates reformers are freight items, not parcels. They are too heavy for one person to move and they cannot be lifted into a car.
| Item | Shipping weight (incl. packaging) |
|---|---|
| 500W four-wheel mobility scooter | 154 kg |
| 650W long-range mobility scooter | 190 kg |
What this means for you:
- You need a ground-floor address with clear access — a driveway, garage, carport or similar. Narrow laneways, steep driveways, apartment stairs and restricted loading zones all cause problems. If any of these apply, contact us before you order.
- Someone needs to be there to receive the delivery. These items cannot be left unattended.
- A scooter needs somewhere to live and charge — a garage, shed or carport with a power point. It will not fit in a car boot and it cannot be carried up steps.
- If you are not sure your access works, call us on 1300 674 395 and describe it. We would much rather sort it out beforehand than have a truck turn up and fail.
Pick up in person
You are welcome to collect your order, and to see the product before you commit. Pickup is by appointment so we can have the item ready and someone free to help you load it.
- Sydney — 1/31 Birnie Avenue, Lidcombe NSW 2141. Monday to Friday, 9:00am–5:00pm.
- Melbourne — 2/94 Willandra Drive, Epping VIC 3076. By appointment.
Tracking your order
You will get an email with a tracking number once your order is dispatched. Tracking can take 24–48 hours to start updating. If it has not moved, or the delivery window has passed, email us and we will chase the carrier for you.
If something arrives damaged
Before you unpack any further, photograph the outer carton, the damage itself and the shipping label. Email the photos and your order number to contact@urbanculturehomes.com.au within 48 hours of delivery. We will arrange a replacement or refund.
This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.
Questions before you order?
Phone: 1300 674 395 — Monday to Friday, 9:00am to 5:30pm AEST
Email: contact@urbanculturehomes.com.au
This page explains how delivery works in practice. Our full Shipping Policy and Return Policy are the governing terms.
Returns & Warranty
Returns & Warranty
Last updated: October 2025
At Urban Culture Homes, we're committed to delivering quality products and ensuring every customer is completely satisfied. If something isn't right, we'll do our best to make it right.
30-Day Replacement or Refund Guarantee
We offer a 30-day replacement or refund warranty from the date of purchase, under the following conditions:
You may be eligible for a replacement or refund if your item:
- Arrives damaged or defective
- Has missing parts or accessories
- Is significantly different from the description or images on our website
To qualify:
- The item must be unused, in its original condition and packaging
- If the item is damaged during return transit due to poor packaging, the buyer may bear the cost
- For defective, damaged, or incorrect items, please contact us within 48 hours of delivery with clear photos or videos. Our team will arrange a replacement or refund promptly
⚠️ Note: This policy does not cover misuse, accidental damage, normal wear and tear, or water exposure.
Return & Refund Process
1. Request a Return Authorisation (RA#)
Email contact@urbanculturehomes.com.au with:
- Your order number
- Reason for return
- Supporting photos or videos
Once approved, we'll send you a Return Authorisation Number (RA#) and the nearest return address.
2. Return the Item
- Items must be returned in original packaging and condition
- Used or customer-damaged products are not eligible for a refund
- Please use a trackable mail service, as we are not responsible for lost parcels
- Return shipping costs are the buyer's responsibility and are non-refundable unless otherwise required by law
- If a refund is approved, return postage may be deducted from the refund amount
3. Refund Timeline
Once your return is received and inspected:
- We'll notify you of the approval or rejection
- Approved refunds are issued to your original payment method within 10 business days
- If you haven't received your refund within 15 business days, please contact us
Partial Refunds (If Applicable)
Partial refunds may be granted if:
- Parts or accessories are missing
- The item is returned not in its original condition
Exchanges
We replace items only if they are defective or damaged.
To exchange for the same item:
- Email contact@urbanculturehomes.com.au
- Once your return is accepted, you may place a new order for the replacement product
Order Cancellations
- Orders are processed quickly for fast dispatch
- If your order has already been processed or shipped, it cannot be cancelled
- If cancelled before processing/shipping, a 10% cancellation fee applies to cover restocking and payment-processing costs
- For urgent cancellation requests, please email contact@urbanculturehomes.com.au immediately
Change of Mind Policy
Under Australian Consumer Law, we are not required to provide a refund or exchange if you simply change your mind, choose the wrong colour, size, or model, or fail to read product details before purchasing.
However, we may offer a goodwill solution at our discretion.
Return Addresses
Sydney & nearby areas:
1/31 Birnie Avenue, Lidcombe NSW 2141, Australia
Melbourne & nearby areas:
2/94 Willandra Drive, Epping VIC 3076, Australia
Need Help?
📧 Email: contact@urbanculturehomes.com.au
🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday: By appointment only
Sunday & Public Holidays: Closed
Urban Culture Homes
Affordable Luxury for Everyday Living
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