Proudly Australian Owned · Urban Culture is an Australian-based brand delivering premium products for Australian homes · Australian brand
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i-Reluxe Imperia - Flagship Luxury Model | Full Body

i-Reluxe Imperia - Flagship Luxury Model | Full Body

$5,699.99 AUD
$7,050.00 AUD $5,699.99 AUD
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Taxes included. Shipping calculated at checkout.
  • Ships from our Australian warehouse
  • Fast delivery to NSW, VIC & QLD
  • Local pickup in Sydney & Melbourne

MACAS13W

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Nationwide Delivery
30-Day Returns
Flexible Payment

Specifications

Colour Pearl White
Control Method Onboard touchscreen display
Massage Coverage Full body — head to feet
Massage Modes Multiple automatic & manual settings
Material Premium PU leather and composite materials
Length 115 cm
Width 82 cm
Seat Width 45 cm
Base Width 48 cm
Height 124 cm
Front Height 58 cm
Packaging Dimensions 143 × 82 × 130 cm
Weight Approx. 160 kg
Application Home, office, wellness rooms, lounges

Description

Product Introduction

Experience next-level comfort and wellness with this luxury full-body smart massage chair, designed to bring professional-grade relaxation right into your home. With its modern capsule-style design, ergonomic contouring, and advanced massage technology, this chair provides a soothing, immersive experience from head to toe.

Equipped with a smart touch display, multiple massage programs, and adjustable intensity modes, it offers a personalized massage tailored to your body's needs. Whether you're relieving stress, improving circulation, or unwinding after a long day, this massage chair transforms your living space into a private spa.

Key Features

  • ✔ Full-Body Coverage: Targets neck, shoulders, back, waist, hips, arms, and legs with precision for a complete relaxation experience
  • ✔ Smart Touchscreen Control: Comes with an easy-to-use onboard display for selecting massage modes, adjusting settings, and customizing intensity
  • ✔ Ergonomic Floating Recline: Designed to support your full body in a weightless position, reducing pressure on the spine and enhancing comfort
  • ✔ Airbag Compression Massage: Multiple airbags gently inflate and deflate around the arms, legs, and hips to improve blood flow and reduce muscle tension
  • ✔ Foot & Calf Massage System: Includes rollers and airbags to deeply massage the calves and feet, perfect for long working hours or intense physical activity
  • ✔ Compact Premium Design: Modern aesthetics combined with space-efficient engineering make it suitable for bedrooms, living rooms, and wellness spaces
  • ✔ Durable & Easy-Maintenance Materials: High-quality PU leather and reinforced internal components ensure long-term reliability

Specifications

  • Colour: Pearl White
  • Control Method: Onboard touchscreen display
  • Massage Coverage: Full body — head to feet
  • Massage Modes: Multiple automatic & manual settings
  • Material: Premium PU leather and composite materials
  • Dimensions:
    • Length: 115 cm
    • Width: 82 cm
    • Seat Width: 45 cm
    • Base Width: 48 cm
    • Height: 124 cm
    • Front Height: 58 cm
    • Packaging Dimensions: 143 × 82 × 130 cm
  • Weight: Approx. 160 kg
  • Application: Home, office, wellness rooms, lounges


Health & Safety Notice

This product is a general wellness product, not a medical device. It is not intended to diagnose, treat, cure or prevent any medical condition.

Please consult your doctor or a qualified healthcare professional before use if you:

  • are elderly, or have osteoporosis / reduced bone density
  • have a current or past injury, or have had recent surgery
  • have a heart condition, an implanted medical device (e.g. pacemaker), or a circulatory disorder
  • are pregnant
  • have any other medical condition, or are unsure whether massage is suitable for you

It is the user's responsibility to confirm this product is suitable for their individual health circumstances before use. If you are in any doubt, please follow the advice of your healthcare professional. To the extent permitted by law, Urban Culture Homes accepts no responsibility for injury or health outcomes arising from use of this product against this notice or against medical advice.

Shipping & Delivery

Most of what we sell is bulky — scooters, beds, reformers, massage chairs. This page tells you what actually happens between your order and your front door, so there are no surprises on delivery day.

1–3
business days to process
6–10
business days to deliver
3 cities
free inner-metro delivery

Cat trees: free delivery to inner-metro Sydney, Melbourne and Brisbane, arriving in 2–5 business days from your order.

Where we deliver, and what it costs

We ship within Australia only. We do not deliver to PO boxes or parcel lockers — a street address with someone able to receive the item is required.

  • Free delivery to inner-metro Sydney, Melbourne and Brisbane. Outer-metro suburbs are not included. Check the postcode list →
  • Everywhere else in Australia: shipping is calculated at checkout from your postcode and the item's size and weight.
  • Regional and remote postcodes: if your address is outside our carriers' normal network, we will contact you before dispatch to confirm the freight cost. If you would rather know first, email us your postcode and the model and we will quote it.

We use Allied Express, Hunter Express and other certified Australian carriers. Delivery timeframes are estimates — they depend on the carrier and your location, and we cannot guarantee an exact day.

Oversized items — please read before ordering

Mobility scooters, adjustable beds, massage chairs and Pilates reformers are freight items, not parcels. They are too heavy for one person to move and they cannot be lifted into a car.

Item Shipping weight (incl. packaging)
500W four-wheel mobility scooter 154 kg
650W long-range mobility scooter 190 kg

What this means for you:

  • You need a ground-floor address with clear access — a driveway, garage, carport or similar. Narrow laneways, steep driveways, apartment stairs and restricted loading zones all cause problems. If any of these apply, contact us before you order.
  • Someone needs to be there to receive the delivery. These items cannot be left unattended.
  • A scooter needs somewhere to live and charge — a garage, shed or carport with a power point. It will not fit in a car boot and it cannot be carried up steps.
  • If you are not sure your access works, call us on 1300 674 395 and describe it. We would much rather sort it out beforehand than have a truck turn up and fail.

Pick up in person

You are welcome to collect your order, and to see the product before you commit. Pickup is by appointment so we can have the item ready and someone free to help you load it.

  • Sydney — 1/31 Birnie Avenue, Lidcombe NSW 2141. Monday to Friday, 9:00am–5:00pm.
  • Melbourne — 2/94 Willandra Drive, Epping VIC 3076. By appointment.

Book a time →

Tracking your order

You will get an email with a tracking number once your order is dispatched. Tracking can take 24–48 hours to start updating. If it has not moved, or the delivery window has passed, email us and we will chase the carrier for you.

If something arrives damaged

Before you unpack any further, photograph the outer carton, the damage itself and the shipping label. Email the photos and your order number to contact@urbanculturehomes.com.au within 48 hours of delivery. We will arrange a replacement or refund.

This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.

Questions before you order?

Phone: 1300 674 395 — Monday to Friday, 9:00am to 5:30pm AEST

Email: contact@urbanculturehomes.com.au

This page explains how delivery works in practice. Our full Shipping Policy and Return Policy are the governing terms.

Returns & Warranty

Last updated: October 2025

At Urban Culture Homes, we're committed to delivering quality products and ensuring every customer is completely satisfied. If something isn't right, we'll do our best to make it right.

30-Day Replacement or Refund Guarantee

We offer a 30-day replacement or refund warranty from the date of purchase, under the following conditions:

You may be eligible for a replacement or refund if your item:

  • Arrives damaged or defective
  • Has missing parts or accessories
  • Is significantly different from the description or images on our website

To qualify:

  • The item must be unused, in its original condition and packaging
  • If the item is damaged during return transit due to poor packaging, the buyer may bear the cost
  • For defective, damaged, or incorrect items, please contact us within 48 hours of delivery with clear photos or videos. Our team will arrange a replacement or refund promptly

⚠️ Note: This policy does not cover misuse, accidental damage, normal wear and tear, or water exposure.

Return & Refund Process

1. Request a Return Authorisation (RA#)

Email contact@urbanculturehomes.com.au with:

  • Your order number
  • Reason for return
  • Supporting photos or videos

Once approved, we'll send you a Return Authorisation Number (RA#) and the nearest return address.

2. Return the Item

  • Items must be returned in original packaging and condition
  • Used or customer-damaged products are not eligible for a refund
  • Please use a trackable mail service, as we are not responsible for lost parcels
  • Return shipping costs are the buyer's responsibility and are non-refundable unless otherwise required by law
  • If a refund is approved, return postage may be deducted from the refund amount

3. Refund Timeline

Once your return is received and inspected:

  • We'll notify you of the approval or rejection
  • Approved refunds are issued to your original payment method within 10 business days
  • If you haven't received your refund within 15 business days, please contact us

Partial Refunds (If Applicable)

Partial refunds may be granted if:

  • Parts or accessories are missing
  • The item is returned not in its original condition

Exchanges

We replace items only if they are defective or damaged.

To exchange for the same item:

Order Cancellations

  • Orders are processed quickly for fast dispatch
  • If your order has already been processed or shipped, it cannot be cancelled
  • If cancelled before processing/shipping, a 10% cancellation fee applies to cover restocking and payment-processing costs
  • For urgent cancellation requests, please email contact@urbanculturehomes.com.au immediately

Change of Mind Policy

Under Australian Consumer Law, we are not required to provide a refund or exchange if you simply change your mind, choose the wrong colour, size, or model, or fail to read product details before purchasing.

However, we may offer a goodwill solution at our discretion.

Return Addresses

Sydney & nearby areas:
1/31 Birnie Avenue, Lidcombe NSW 2141, Australia

Melbourne & nearby areas:
2/94 Willandra Drive, Epping VIC 3076, Australia

Need Help?

📧 Email: contact@urbanculturehomes.com.au
🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday: By appointment only
Sunday & Public Holidays: Closed

Urban Culture Homes
Affordable Luxury for Everyday Living
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