SteadyStep Rollator | Lightweight 7.5kg Aluminium Frame | 7 Height Settings | 136kg Capacity | Model SteadyStep
SteadyStep Rollator | Lightweight 7.5kg Aluminium Frame | 7 Height Settings | 136kg Capacity | Model SteadyStep
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- Ships from our Australian warehouse
- Fast delivery to NSW, VIC & QLD
- Local pickup in Sydney & Melbourne
SKU:PINNACLE84
Delivery cost
Couldn't load pickup availability
Specifications
| Load Capacity | 136kg |
|---|---|
| Seat Depth | 200mm |
| Tyres | 8 inch PVC (front and rear) |
| Net Weight | 7.5kg |
| Assembly | Light assembly required — instructions included |
| Warranty | 12-month manufacturer warranty + Australian Consumer Law |
| Overall Length | 620mm |
| Overall Width | 740mm |
| Overall Height | 835mm to 965mm (adjustable) |
| Handle Height | 835mm to 965mm (7 settings) |
| Seat Width | 450mm |
| Backrest Height | 580mm |
| Wheel Size | 8 inch PVC (front and rear) |
| Frame Material | Aluminium |
Description
Description
Product Description
Urban Culture Homes SteadyStep Rollator
Steady, reliable, and built to move with you. The Urban Culture Homes SteadyStep Rollator is designed for people who want to stay active and independent without compromising on safety or comfort. Whether you are navigating the home, heading to the shops, or moving through outdoor spaces, the SteadyStep provides the stable, confident support you need to keep going.
At just 7.5kg, the lightweight aluminium frame is easy to manoeuvre across a wide range of surfaces. The four-wheeled design rolls smoothly indoors and outdoors, giving you consistent stability on both flat and uneven ground. When you need a rest, the built-in seat and independently adjustable backrest are there to provide a comfortable place to pause.
The SteadyStep has been designed with customisation in mind. Seven individual height settings for the armrests and an adjustable handle height ranging from 835mm to 965mm mean this rollator can be precisely fitted to suit users of different heights. The removable backrest adjusts independently, allowing each user to find the most comfortable position for their needs.
Storage and transport are just as well considered. The patented folding mechanism collapses the rollator to a standing position with a secure locking buckle, so it stays upright and stable when not in use. A detachable reflective storage bag is included and can also be carried cross-body, keeping your essentials within reach at all times.
With a generous safe working load of 136kg, durable 8-inch PVC wheels, and a design that works equally well indoors and outdoors, the SteadyStep Rollator is a long-term mobility companion you can rely on every day.
Also available for hire — ideal for short-term recovery, rehabilitation, or trial before purchase.
What Is Included
Detachable Reflective Storage Bag with Cross-Body Carry Option, Adjustable Backrest
Key Features
Lightweight 7.5kg aluminium frame for easy everyday manoeuvring indoors and outdoors
Four-wheeled design for smooth, stable rolling across a variety of surfaces
Seven handle height settings adjustable from 835mm to 965mm for a personalised fit
Removable and independently adjustable backrest for customised comfort
Built-in seat measuring 450mm wide by 200mm deep for convenient resting
Patented fold-to-standing design with a secure locking buckle for upright storage
Detachable reflective storage bag with a cross-body carry option for added convenience
Durable 8-inch PVC wheels on both front and rear axles
Safe working load of 136kg suitable for a wide range of users
Available to purchase or hire
Dimensions and Specifications
Overall Length: 620mm
Overall Width: 740mm
Overall Height: 835mm to 965mm (adjustable)
Handle Height: 835mm to 965mm (7 settings)
Seat Width: 450mm
Seat Depth: 200mm
Backrest Height: 580mm
Wheel Size: 8 inch PVC (front and rear)
Net Weight: 7.5kg
Safe Working Load: 136kg
Frame Material: Aluminium
Warranty
All Components: 12 Months (wear and tear excluded)
Shipping
Orders are dispatched the next business day. Fast and reliable delivery straight to your door across Australia.
Frequently Asked Questions
Q: What is a rollator and how is it different from a standard walker?
A: A rollator is a wheeled walking frame that allows the user to push and glide rather than lift the frame with every step, as required with a standard walker. The SteadyStep features four wheels, a built-in seat, and handbrakes, making it significantly easier to use over longer distances and across varied terrain. It is particularly well suited to users who need support while walking but want to move more freely and naturally.
Q: How do the height adjustments work?
A: The SteadyStep offers seven individual handle height settings ranging from 835mm to 965mm. Adjustments are made using simple push-button or pin mechanisms that do not require any tools. This allows users and carers to find the ideal height quickly and easily, ensuring the rollator provides proper postural support and reduces strain on the wrists, shoulders, and back.
Q: Is the backrest adjustable and can it be removed?
A: Yes on both counts. The backrest adjusts independently of the handle height, so you can set it to exactly the right position for your comfort regardless of where the handles are set. It can also be fully removed if preferred, giving you a cleaner profile or accommodating users who do not require a backrest.
Q: How does the patented folding mechanism work?
A: The SteadyStep features a patented fold-to-standing design, which means when folded it stands upright on its own rather than needing to be laid flat or leaned against a wall. A secure locking buckle holds the folded frame in place, preventing it from unfolding accidentally during storage or transport. This makes it particularly convenient for small spaces and car boots.
Q: Is the storage bag included and how does it attach?
A: Yes, a reflective storage bag is included with the SteadyStep. It attaches directly to the rollator frame and can be detached and carried cross-body when needed. The reflective material also adds a safety benefit for low-light conditions, making the user more visible to others when out in the evening or early morning.
Q: Can this rollator be used outdoors?
A: Yes. The SteadyStep is designed for both indoor and outdoor use. The 8-inch PVC wheels handle a range of surfaces including footpaths, shopping centre floors, and light outdoor terrain. The four-wheel design provides consistent stability across different environments, making it a versatile choice for users who move between indoor and outdoor settings regularly.
Q: What is the maximum weight this rollator can support?
A: The SteadyStep has a safe working load of 136kg, making it suitable for a wide range of adult users and one of the more generous weight capacities available in the rollator category.
Q: Is this rollator available for hire?
A: Yes. The SteadyStep Rollator is available for hire, making it an affordable option for post-surgery recovery, short-term rehabilitation, or trying before committing to a purchase. Contact us for current hire availability and pricing.
Q: How easy is it to brake and stop?
A: The SteadyStep features handbrakes that the user operates by squeezing the brake levers on the handles. This provides smooth, controlled stopping during use and can also be locked in position to keep the rollator stationary when the user is seated on the built-in seat or standing still. The braking system is intuitive and easy to operate for most users.
Q: What does the warranty cover?
A: The SteadyStep Rollator is covered by a 12-month warranty on all components, excluding general wear and tear. This covers manufacturing defects and component failures arising from normal use conditions.
Recommended Shopify Tags
rollator, rollator walker, four wheel rollator, lightweight rollator, aluminium rollator, adjustable rollator, foldable rollator, indoor outdoor rollator, rollator with seat, rollator for hire, 136kg rollator, Urban Culture Homes, mobility aid, walking aid
Shipping & Delivery
Shipping & Delivery
Most of what we sell is bulky — scooters, beds, reformers, massage chairs. This page tells you what actually happens between your order and your front door, so there are no surprises on delivery day.
Cat trees: free delivery to inner-metro Sydney, Melbourne and Brisbane, arriving in 2–5 business days from your order.
Where we deliver, and what it costs
We ship within Australia only. We do not deliver to PO boxes or parcel lockers — a street address with someone able to receive the item is required.
- Free delivery to inner-metro Sydney, Melbourne and Brisbane. Outer-metro suburbs are not included. Check the postcode list →
- Everywhere else in Australia: shipping is calculated at checkout from your postcode and the item's size and weight.
- Regional and remote postcodes: if your address is outside our carriers' normal network, we will contact you before dispatch to confirm the freight cost. If you would rather know first, email us your postcode and the model and we will quote it.
We use Allied Express, Hunter Express and other certified Australian carriers. Delivery timeframes are estimates — they depend on the carrier and your location, and we cannot guarantee an exact day.
Oversized items — please read before ordering
Mobility scooters, adjustable beds, massage chairs and Pilates reformers are freight items, not parcels. They are too heavy for one person to move and they cannot be lifted into a car.
| Item | Shipping weight (incl. packaging) |
|---|---|
| 500W four-wheel mobility scooter | 154 kg |
| 650W long-range mobility scooter | 190 kg |
What this means for you:
- You need a ground-floor address with clear access — a driveway, garage, carport or similar. Narrow laneways, steep driveways, apartment stairs and restricted loading zones all cause problems. If any of these apply, contact us before you order.
- Someone needs to be there to receive the delivery. These items cannot be left unattended.
- A scooter needs somewhere to live and charge — a garage, shed or carport with a power point. It will not fit in a car boot and it cannot be carried up steps.
- If you are not sure your access works, call us on 1300 674 395 and describe it. We would much rather sort it out beforehand than have a truck turn up and fail.
Pick up in person
You are welcome to collect your order, and to see the product before you commit. Pickup is by appointment so we can have the item ready and someone free to help you load it.
- Sydney — 1/31 Birnie Avenue, Lidcombe NSW 2141. Monday to Friday, 9:00am–5:00pm.
- Melbourne — 2/94 Willandra Drive, Epping VIC 3076. By appointment.
Tracking your order
You will get an email with a tracking number once your order is dispatched. Tracking can take 24–48 hours to start updating. If it has not moved, or the delivery window has passed, email us and we will chase the carrier for you.
If something arrives damaged
Before you unpack any further, photograph the outer carton, the damage itself and the shipping label. Email the photos and your order number to contact@urbanculturehomes.com.au within 48 hours of delivery. We will arrange a replacement or refund.
This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.
Questions before you order?
Phone: 1300 674 395 — Monday to Friday, 9:00am to 5:30pm AEST
Email: contact@urbanculturehomes.com.au
This page explains how delivery works in practice. Our full Shipping Policy and Return Policy are the governing terms.
Returns & Warranty
Returns & Warranty
Last updated: October 2025
At Urban Culture Homes, we're committed to delivering quality products and ensuring every customer is completely satisfied. If something isn't right, we'll do our best to make it right.
30-Day Replacement or Refund Guarantee
We offer a 30-day replacement or refund warranty from the date of purchase, under the following conditions:
You may be eligible for a replacement or refund if your item:
- Arrives damaged or defective
- Has missing parts or accessories
- Is significantly different from the description or images on our website
To qualify:
- The item must be unused, in its original condition and packaging
- If the item is damaged during return transit due to poor packaging, the buyer may bear the cost
- For defective, damaged, or incorrect items, please contact us within 48 hours of delivery with clear photos or videos. Our team will arrange a replacement or refund promptly
⚠️ Note: This policy does not cover misuse, accidental damage, normal wear and tear, or water exposure.
Return & Refund Process
1. Request a Return Authorisation (RA#)
Email contact@urbanculturehomes.com.au with:
- Your order number
- Reason for return
- Supporting photos or videos
Once approved, we'll send you a Return Authorisation Number (RA#) and the nearest return address.
2. Return the Item
- Items must be returned in original packaging and condition
- Used or customer-damaged products are not eligible for a refund
- Please use a trackable mail service, as we are not responsible for lost parcels
- Return shipping costs are the buyer's responsibility and are non-refundable unless otherwise required by law
- If a refund is approved, return postage may be deducted from the refund amount
3. Refund Timeline
Once your return is received and inspected:
- We'll notify you of the approval or rejection
- Approved refunds are issued to your original payment method within 10 business days
- If you haven't received your refund within 15 business days, please contact us
Partial Refunds (If Applicable)
Partial refunds may be granted if:
- Parts or accessories are missing
- The item is returned not in its original condition
Exchanges
We replace items only if they are defective or damaged.
To exchange for the same item:
- Email contact@urbanculturehomes.com.au
- Once your return is accepted, you may place a new order for the replacement product
Order Cancellations
- Orders are processed quickly for fast dispatch
- If your order has already been processed or shipped, it cannot be cancelled
- If cancelled before processing/shipping, a 10% cancellation fee applies to cover restocking and payment-processing costs
- For urgent cancellation requests, please email contact@urbanculturehomes.com.au immediately
Change of Mind Policy
Under Australian Consumer Law, we are not required to provide a refund or exchange if you simply change your mind, choose the wrong colour, size, or model, or fail to read product details before purchasing.
However, we may offer a goodwill solution at our discretion.
Return Addresses
Sydney & nearby areas:
1/31 Birnie Avenue, Lidcombe NSW 2141, Australia
Melbourne & nearby areas:
2/94 Willandra Drive, Epping VIC 3076, Australia
Need Help?
📧 Email: contact@urbanculturehomes.com.au
🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:30 PM
Saturday: By appointment only
Sunday & Public Holidays: Closed
Urban Culture Homes
Affordable Luxury for Everyday Living
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